Payment Policy

At Iron Aegis, we strive to make your shopping experience as seamless and secure as possible. This Payment Policy outlines the payment methods we accept, how payments are processed, and the measures we take to ensure secure transactions. By placing an order with us, you agree to the terms outlined in this policy.

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1. Accepted Payment Methods

We accept the following payment methods to provide you with a variety of options:

• Credit Cards: Visa, MasterCard, American Express, and Discover
• Debit Cards: Connected to major card networks (Visa, MasterCard, etc.)
• PayPal: A fast and secure way to pay online
• Apple Pay and Google Pay: Available for quick checkout on compatible devices
• Bank Transfers: For eligible customers, details provided upon request
• Gift Cards: Iron Aegis gift cards can be used to complete your purchase

All payments must be made in the currency displayed at checkout, typically USD

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2. Payment Authorization

2.1 Authorization Hold

• When you place an order, your bank or payment provider may place an authorization hold on your account to confirm the availability of funds. This hold will be released once the payment is processed.

2.2 Failed Payments

• If your payment is declined, please double-check your payment details and ensure sufficient funds are available. If issues persist, contact your bank or payment provider for assistance.

2.3 Order Confirmation

• Orders are only confirmed once payment is successfully processed. You will receive an email confirmation with your order details once the transaction is completed.

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3. Pricing

3.1 Transparency

• All product prices are listed in USD and are exclusive of applicable taxes, fees, and shipping costs unless otherwise specified.
• Taxes and shipping fees will be calculated and displayed during checkout.

3.2 Promotions and Discounts

• Promotional codes and discounts must be applied at checkout. Once an order is placed, discounts cannot be retroactively applied.
• Discounts and promotions are subject to their own terms and conditions, which will be specified at the time of the promotion.

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4. Secure Payment Processing

4.1 Data Encryption

• We use Secure Socket Layer (SSL) technology to encrypt your payment and personal information during transactions, ensuring a secure checkout experience.

4.2 Third-Party Payment Gateways

• Payments are processed through trusted third-party gateways such as PayPal, Stripe, or Square. These providers adhere to stringent security standards to protect your information.

4.3 Fraud Prevention

• To protect against fraud, we may verify orders by requesting additional information, such as a billing address or government-issued ID. Orders flagged as potentially fraudulent will be canceled, and payments will be refunded.

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5. Payment Disputes

5.1 Unauthorized Transactions

• If you notice an unauthorized charge on your account, contact your bank or payment provider immediately to report the issue.

5.2 Dispute Resolution

• If you encounter payment-related issues with an order, please contact us at info@ironaegis.net with your order details and proof of payment. We will work to resolve the issue promptly.

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6. Refunds and Returns

For information on refunds, please refer to our Refund Policy. Refunds are processed back to the original payment method used during checkout and may take 7-10 business days to reflect in your account.

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7. International Payments

7.1 Currency Conversion

• For international customers, your payment provider may apply a currency conversion rate or additional fees. These charges are not controlled by Iron Aegis.
  7.2 Customs Fees and Duties
• For international orders, customers are responsible for any customs fees, duties, or taxes imposed by their country.

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8. Gift Cards

8.1 Purchasing Gift Cards

• Iron Aegis gift cards are available for purchase on our website and can be redeemed during checkout.
  8.2 Terms of Use
• Gift cards are non-refundable and cannot be exchanged for cash. They may not be used to purchase other gift cards.

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9. Cancellations

9.1 Before Payment Processing

• Orders can be canceled before payment is processed by contacting our customer service team at info@ironaegis.net.
  9.2 After Payment Processing
• Once payment is completed, cancellations may not be possible. However, you can initiate a return or refund following our Refund Policy.