Delivery Policy

At Iron Aegis, we are committed to providing a seamless delivery experience. This Delivery Policy outlines our shipping options, timeframes, and procedures to ensure your orders arrive promptly and in excellent condition.

1. Shipping Options

We offer the following shipping options to meet your needs:

• Standard Shipping: 5-7 business days
• Express Shipping: 2-3 business days
• Overnight Shipping: 1 business day (orders must be placed by 12 PM for same-day dispatch)

Shipping costs are calculated at checkout and vary based on your location and the shipping method selected.

2. Order Processing

• Orders are processed within 1-2 business days after payment confirmation.
• Orders placed on weekends or holidays will begin processing on the next business day.

You will receive a confirmation email once your order has been shipped, including a tracking number to monitor its progress.

3. Shipping Locations

We currently ship to most locations worldwide. If your region is not listed at checkout, please contact us at info@ironaegis.net for assistance.

4. Delivery Timeframes

• Domestic Orders: Deliveries typically arrive within 5-7 business days for standard shipping and 2-3 business days for express shipping.
• International Orders: Delivery times vary by destination, typically taking 7-14 business days. Please note that customs clearance may affect delivery times.

5. Customs and Duties

For international orders, customers are responsible for any customs fees, taxes, or duties imposed by their country. These charges are not included in the total order amount at checkout.

6. Tracking Your Order

Once your order is shipped, you will receive an email with a tracking number. You can use this number to monitor the delivery status of your package through the carrier’s website.

7. Delivery Issues

7.1 Incorrect Address

• Please ensure that the shipping address provided is accurate. Iron Aegis is not responsible for delays or lost packages due to incorrect or incomplete addresses.
• If you notice an error in your address, contact us immediately at info@ironaegis.net.

7.2 Lost or Damaged Packages

• If your package is lost or arrives damaged, please contact us at info@ironaegis.net within 7 days of the delivery date. We will work with the carrier to resolve the issue promptly.

8. Delays

While we strive to deliver orders on time, unforeseen circumstances such as weather conditions, customs clearance, or carrier delays may impact delivery times. We appreciate your understanding and patience in these situations.

9. Contact Us

If you have any questions or concerns about your delivery, please contact us at:
Email: info@ironaegis.net
Website: www.ironaegis.net

Our team is here to ensure your delivery experience is smooth and reliable. Thank you for shopping with Iron Aegis!